Utility Billing

 

Computerized Utility Billing SystemThe bottom third of your bill is perforated so you can keep the upper portion and remit the bottom portion with your payment. Please use the guide below to help you understand the correct amount to pay. 

TOTALS

CHARGES:

 

TOTAL DUE:

 

IF PAID AFTER:

 

PLEASE PAY:

 
This is the amount you have been charged for the past month's water service and upcoming month's sewer, trash and recycling service. This is the amount you need to pay. It's possible the Total Due is less than your past month's charges. Perhaps there was a credit made to your account. If the Total Due amount is in (parenthesis), your account has a credit balance and no payment is due. This is the date which your bill becomes past due. If you haven't paid by this date, late charges will be added to your account and posted on next month's bill. This is the amount you pay only if your payment is late - past the 15th of the month. The amount calculated for late fees is 10% of your bill and estimated amount is included in "Please Pay".

If you accidentally pay the past due amount before the fifteenth of the month, the late fees you unintentionally paid will be applied to your account and you will receive the benefit of your error on next month’s bill. watch for next month’s “Total Due” being less than the “charges”

Credits issued to your account will not be itemized on the bill. Check the top right of your bill in the payment block. Your last month payment and credit will be lumped together into one sum. Credits can also be noticed if the “Total Due” is less than the “Charges”.

Please note that late charges are itemized on next month’s bill even though they have already been paid. Even though they are itemized on your bill... if you paid your late charges last month, you are not being charges late fees, again or twice.

For those who chose to add monthly Christmas light donations to your utility bill, they should be itemized in the upper portion of your bill and are therefore already included in the “Charges” and in the “Total Due”. Do not add on $1 to your payment.

The bottom third of your bill is perforated. KEEP the upper portion and REMIT the bottom portion with your payment.What do the four-letter abbreviations on your utility bill mean?

WANT — Water Nursing Home
WATC — Water Commercial
WATG — Water Government
WATR — Water Residential
WATS — Water School Exempt
WPF — Water Protection Fee
RTx — Residential Tax
KWPx — Kansas Water Protection Fee		 IRRI — Irrigation
RECY- Recycling
SEWC — Sewer Commercial
SEWR — Sewer Residential
TRSH — Trash
XMAS — Christmas Light Fund
BSTx — Business Sales Tax
CmTx — Commercial Tax

LATE CHARGES

Peabody citizens have long been aware that their utility bill for water, sewer, trash and recycling service is due by the 15th of each month. Most businesses require that payment be received by the close of business hours on the due date. As a courtesy, the City of Peabody has customarily extended the late charge cutoff time to the following morning of the 16th at 8 a.m. to accommodate those people who work out of town and may choose to put their payment in the drop box on the 15th after 5pm through the 16th by 8 a.m.

When the 15th of the month falls on a Friday or Saturday, the City Treasurer processes your payments on the 16th over the weekend, to keep on schedule. Therefore, any payments received after 8 a.m. on the 16th will be assessed late charges.

Late charges are calculated by the computer against each service you receive, not as a lump-sum late charge against the total amount due. Late charges for each specific service will appear as the four-letter abbreviation of the actual service. You are not being charged for a service twice. The lesser amount is the late charge.

LATE NOTICES

If your utility bill with the City of Peabody is not paid by the 16th of the month at 8 a.m. , you will be sent a standard late notice as a reminder that your sanitary and/or water bill was due on the 16th and remains unpaid and is now delinquent. A delinquency charge of ten percent (10%) will be added to your bill.

You will also be notified that the city will terminate your water service on in ten (10) days from the receipt of this notice. If your water service is terminated, you will be charged a reconnect fee. It is expected that customers initiate contact with the city office. This is the ONLY notice you will receive.

SHUT OFF DAY

Discontinuation of services, better known as "shut off day", is scheduled for 10 days after that at 1:00 p.m. If ten days after that falls on a Friday, over the weekend, or on a holiday, the next business day will be selected.

If services are scheduled for disconnection, customers will be charged a $15 reconnect fee before service can be reconnected.

If your water service has been disconnected and there is a lock present on your meter, do not attempt to take the lock off of the meter yourself. This is illegal as you are tampering with City Property.

AUTOMATIC DRAFTSFor our customer's convenience we have Automatic Drafts available if you bank with the Peabody State Bank. All that is necessary is to stop by the City of Peabody and inform the City Treasurer of your request and supply us with the bank account number you wish debited. The City Treasurer will then confirm this with the bank. On the 7th or 8th  of each month, your
City of Peabody utility bill will be automatically debited from your bank account. The City will also mail you a confirmation of this transaction.No credit cards, cash cards or online payments are available at this time.